How to install your brushsets

I'm having download issues

Updating Your iPad's iOS: Navigate to 'Settings,' then 'General,' and finally 'Software Update' to ensure your iPad's operating system is current.

Updating Procreate®: To update your Procreate® app, visit the App Store, tap on your account icon in the top right corner, and scroll to check for any available updates.

Downloading Files: For optimal download performance, use the Safari browser when accessing the TatToolkit site and downloading files.

Local File Downloads: Verify that your downloads are being saved directly to your iPad. This can be checked under 'Settings' > 'Safari' > 'Downloads.' Ensure you select “On My iPad” for where files are stored. 

Browser Settings: Adjust your Safari settings by allowing cookies and clearing website data. This can be done by going to 'Settings,' then 'Safari,' followed by 'Advanced,' 'Website Data,' and selecting 'Remove All Website Data.' 

Browsing Preferences: Avoid using Private Mode, any incognito or private browsing windows, and VPNs during the download process. 

iPad Restart: If you encounter issues, try restarting your iPad to refresh its system. 

Internet Connection: Utilize the fastest internet connection available to you. Larger .brushset files may require more time to download, depending on your connection speed. 

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If you're still experiencing difficulties after following these steps, don't hesitate to reach out to our support team at support@tattoolkit.com for further assistance.

Are these sets compatible with my ipad?

TatToolkit Stamps and Brush Sets work with most modern iPads. If you can't access the sets for any reason just reach out!

How do I access my products?

You'll be given a link to download your files as soon as you finish checking out. From there, you can find your brushsets in your downloads menu ready to be imported into ProCreate!

Quick Tips

Stay Updated for Smooth Use

To ensure optimal performance with your brush sets, keep your iOS and Procreate app up to date. Updating regularly can resolve nearly all common issues.

Finding Brush Import
 
Your new Brush Set and Stamp files are designed to integrate smoothly into your Procreate brush menu for easy access and can be found at the top of your brush set menu ready to use! 

Troubleshooting Device Compatibility

Encounter an error about a more powerful device? Don’t worry – just take a screenshot and reach out to us at support@tattoolkit.com. We’re here to help resolve any issues and get you back to creating amazing art.

Send us a message